Learn step-by-step techniques to manage the challenging people, politics and personalities involved in your projects.
This program will teach you the softer, interpersonal project management leadership skills (applicable in the office but also in your personal life) required to overcome political, environmental, economic, social, cultural and personality-centred roadblocks associated with your stakeholders. You will better merge, manage and meet their expectations – giving your projects the best chance to succeed.
As an added bonus, the interpersonal skills you learn are easily transferable to your personal life as well.
Who Should Attend
Anyone who manages within a project- or team-based work environment will benefit. This includes business and technical managers, project managers, portfolio managers, directors and staff who need to deal with people challenges and maximize project and people performance results including:
- Portfolio, program and project managers and directors who seek better results through project team-members and stakeholders
- Team members such as engineers, analysts, developers and operations leaders
- Senior managers and project sponsors wanting to reduce interpersonal conflict and boost performance
- Department heads faced with challenging staff and project portfolios
- Business Analysts and subject matter experts (SMEs) who are engaged to work with others on projects
- Executives seeking to improve performance towards fulfilling enterprise strategies
What You Will Learn
- Learn to deal with an assortment of people, their attitudes, personalities and other challenges
- Leverage leadership, teambuilding, motivation, communication, influencing, decision-making and negotiation skills
- Turn difficult people into team players and better performers
- Balance the realities of office politics on your projects
- Gain support from senior management in implementing change or initiatives
- Interpersonal techniques for influencing up, down and across the organization
- Project team dynamics for success
- How to facilitate productive problem-solving sessions
- The consequences of delegation on performance – and how to avoid common pitfalls
- Develop an effective project plan and appropriate strategy for any negotiation
Interactive Learning Approach
- The seminar sessions are customized to the unique needs of participants, including plenty of illustrations, examples and participant interaction.
- Role play, group development and personal development action plans will reinforce topics to the real-world operating challenges your business faces.
Plus participants will receive a copy of Harry Mingail’s book (in e-book or audio book format) The Extraordinary Power of Project Relationships, covering all the major interpersonal and leadership elements of the Project Management Body of Knowledge (PMBOK ® Guide) and Business Analysis Body of Knowledge (BABOK ®).
