As our responsibilities as managers constantly become more complex and demand the involvement of more people, it is essential that we explore alternate methods to motivate our staff through effective people management.

This skills program has been designed to allow current managers to develop new leadership and behaviour styles which will accommodate our changing environment including:

• Improving interpersonal and managerial skills
• Improving your decision-making process
• Effective leadership through dynamic coaching styles
• How to motivate individuals to meet objectives

Who Should Attend

This program has helped more than 2,000 managers from all functional areas including:

• General Managers and administrators
• Senior corporate managers
• Manufacturing, technical and plant managers
• Human resources and training managers
• Sales and marketing managers
• Operations and business unit managers

What You Will Learn

• Determine your unique management and coaching styles
• Objectively identify your perceived level of effectiveness in terms of 14 management competencies
• Discover how most dysfunctional employee behaviours are caused by management practices
• Explore methods of bringing conflicts to the surface in order to manage them
• How to engage employees in effective decision making
• Use power appropriately to reduce negative reactions
• Apply the latest research in motivating the new multi-generational workforce
• Adapt your leadership and communications styles to fit any organizational context
• Develop a customized action plan for creating a constructive work environment

Key Learning Objectives

• Complete an intensive management assessment instrument,sent out approximately three weeks prior to the program start dates followed by hands-on application of the concepts and 360º feedback provided during an action-packed three days
• Extensive group work and simulation used to reinforce each learning segment
• Creation of a personal action plan for further developing your management skills and leadership styles back at the office

Course Pre-Work Materials

Each participant will receive an e-mail detailing the process for online completion of a Management Effectiveness Profile System (MEPS). You will also be asked to provide five respondents whose feedback you value. All surveys must be completed and submitted for processing two weeks in advance of the program.