Setting the Stage: Understanding EQ in Yourself and Workplace

Emotional Intelligence is not just about managing emotions: it involves engaging a distinct combination of emotional, personal and interpersonal skills and competencies that are essential to your leadership and management success. This module anchors the concept of EQ with a detailed assessment of your EQ strengths and opportunities for growth.

Learning Topics Include:

• Defining the 15 key EQ capabilities of outstanding leaders
• Conducting a scientifically-based emotional intelligence self assessment
• Understanding how you sabotage your own best efforts at personal change
• Conducting Your EQ Self-Assessment:
• A highlight of this program is applying the premiere EQ assessment tool to identify your personal leadership strengths and development areas.

Self-Awareness and Self-Management Competencies

How well we understand ourselves is the basis of successful self-management. This module teaches emotional self-awareness, so you can choose effective leadership behaviours to benefit yourself, individuals you work with and the organization as a whole.

Learning Topics Include:

• Developing advanced awareness of your EQ strengths and growth edges
• Evaluating specific applications of EQ to success in your career – and where to best focus your energy
• Engaging leadership and management

Putting the Power of EQ into Coaching, Collaboration and Positive Influence

This module teaches you to apply EQ through three critical leadership competencies: coaching; creating powerful collaborative teams; and positively influencing others.

Learning Topics Include:

• Developing a non-anxious leadership presence
• Addressing toxic behaviours in the workplace
• Strategically managing the moods of groups and teams
• Integrating the 15 key EQ skills and competencies into your existing performance assessment framework

Strategic Leadership – Applying EQ to Address Your Workplace Challenges

An organization that collectively exhibits effective EQ builds capacity for sustainable organizational change and performance. This module explores how to apply your EQ to address your unique needs and challenges.

Learning Topics Include:

• Critical thinking skills
• Influencing even when you do not have authority
• Supporting the effectiveness and success of your change initiatives
• Responding to the intense emotions that accompany transition and change

Definition & Importance of Resilience

• Definition of resilience
• Why is resilience important?
  • Impact on individual, team, organization
• The need for resilience “training”
  • Resilience building as a skill and muscle
  • Not fixed
  • Continuous improvement

The Resilience Questionnaire™ Debrief

• Interpretation of results
• Overview of the eight components of resilience
• Group discussion on High, Medium, Low rating against 8 components
• Personal reflection and journaling

Circuit Training to Build Mental and Emotional Resilience

• Model of Resilience
• Experiential Activities (individual, peer work, small group) that focus on the 8 components of resilience
• Building block design to expedite internalization and practice of key components
• Workbook exercises and journaling

Moving Forward – Setting Clear Action Plans for Ongoing EQ and Resilience Engagement

• Integrating new ways of thinking and acting to enhance your leadership effectiveness back at work
• Building on your strengths and identifying strategic areas for development
• Clarifying your vision of success and developing a customized development action plan
• Understanding what and who may impede your ongoing development