Introduction to Lean Six Sigma and Mapping the Value Stream
Overview of leading strategies, tools, methods and organizational disciplines that have enabled companies world-wide, across all industry sectors, to drive high impact, measurable benefits.
- Introduction to Lean and Six Sigma improvement strategy
- Understanding the history and culture of Lean and Six Sigma
- Voice of the customer: defining value
- How to map your value streams
- Developing strategies, tools, methods and discipline needed to improve process, services and quality