Leading With Emotional Intelligence (EQ)

  • “EQ significantly impacts the bottom line. Our research study found that 48% of the skill set that contributes to outstanding leadership and management performance is comprised of EQ skills and competencies.” – MHS Study

    Emotional Intelligence refers to a set of emotional and social skills and competencies that influence the way we perceive and express ourselves, develop and maintain social relationships, cope with challenges and use the information in emotions in effective and meaningful ways.

    This training program explores how you can leverage EQ competencies – learn to apply current EQ tools and techniques to enhance performance and productivity in your organization. Increase your leadership capacity and overall performance by benchmarking, leveraging and setting plans for intentionally developing your EQ.

    Who should Attend

    Almost everyone who has to deal with people, whether they are managers, leaders or not will benefit from learning how to manage their emotions to deal with the challenges that dealing with people throw at us.

    What You Will Learn

    • Complete the five stages towards assessment, strategic engagement and targeted development of your own EQ to more effectively address your workplace challenges
    • Define the critical role of your emotional intelligence in today’s increasingly complex and changing working relationships
    • Assess why emotional competencies are “essential capabilities” for anyone who manages departments or leads
    • Conduct a self-assessment to pinpoint your EQ management strengths and growth edges then create a customized development plan
    • Learn how to engage EQ skill and competency practices throughout your department to achieve dramatic improvements in employee attitude and performance levels
    • “The course was very useful for helping identify areas of strengths and weaknesses regarding EQ. The course also gave me some tools to improve my leadership capabilities.”

      J. MacumberVice President of Asset Management Strategy, Enersource
  • Course content details

  • Additional delivery options

    Adapt this program to your organization with these additional delivery options.

  • PMI, PMBOK, PMP, and PMI Registered Education Provider logo are registered marks of the Project Management Institute, Inc. The Schulich Executive Education Centre is a PMI Registered Education Provider (R.E.P.), as designated by the Project Management Institute (PMI).

    This program has been approved for CDP hours under Section A of the Continuing Professional Development (CPD) Log of the Human Resource Professionals Association (HRPA). Be sure to note the program ID number on your CPD log. For more information about certification or continuing professional development, visit the HRPA website at www.hrpa.ca/hrdesignations_/Pages/Continuing-Professional-Development.aspx