Designing Lean Processes in Your Healthcare Organization

  • Healthcare leaders must strive to improve response time, maximize quality of service, and better manage operating costs.

    This course teaches you the key concepts of Lean – the global standard to evaluate current processes, drive costs down and improve quality of patient service.

    This program is a module of the Masters Certificate in Healthcare Management program. Depending on your needs, you can take this course as a stand-alone program, work towards the full Masters Certificate if all modules are completed within three (3) years or register for full certificate programs and save on your tuition.

  • Course content details

  • Additional delivery options

    Adapt this program to your organization with these additional delivery options.

    In-house programming

  • Message from the Program Director

    The challenges facing the healthcare sector are mounting, seemingly on a daily basis. Demand for service is increasing while the provision of cost-effective care is under scrutiny. The Masters Certificate in Healthcare Management – the first comprehensive certificate program of its kind in Canada – addresses the unique leadership issues facing healthcare professionals, providing tools, techniques, and best practices to effectively lead in the complex world of Ontario’s healthcare sector.

    Our program faculty includes leaders in healthcare, business and academia who will share their insight and knowledge with participants in an integrated and experiential learning environment. Through this program, today’s healthcare professionals will have an opportunity to examine innovative business models that can be applied to healthcare and acquire new knowledge and skills to enhance their capability to lead in a complex, ever-changing system.

    I look forward to meeting you in class!

    Program Director Photo
    Designing Lean Processes in Your Healthcare Organization Schulich Executive Education Centre
    Schulich School of Business, York University