Creativity, Critical Thinking and Problem Solving

  • The key competency of an effective Business Analyst is the ability to think creatively and critically.

    This workshop gives participants a step-by-step process for problem solving, exploring business solution alternatives, and generating highly creative business solutions.

    You will learn to think “outside-the-box” and put creativity and innovation into your everyday business analysis practices.

    This course is one of two that make up the Certificate in Essentials of Modelling and Problem Solving program.

    What You Will Learn

    • How to develop an opportunity seeking mindset
    • Critical thinking and problem solving approaches
    • Proven techniques to enhance your personal creativity and strategic thinking skills
    • How to draft a problem statement that clearly defines your challenge
    • Apply innovative thinking techniques to generate business systems solutions
    • The creative process that helps you explore all possible solutions
    • How to identify the best solutions and create successful action plans

    Who Should Attend

    This program benefits business analysts from all industries who are responsible for identifying, analyzing and managing business requirements; analyzing business processes; and recommending solutions.

    Participants have included business analysts and managers new to the role, business and systems analysts who lack formal training and need to close the gaps in their knowledge base;

    Business or IT professionals who want to move into the business analyst role, project managers, quality assurance professionals, product managers and business consultants.

  • Course content details

  • Additional delivery options

    Adapt this program to your organization with these additional delivery options.

  • PMI, PMBOK, PMP, and PMI Registered Education Provider logo are registered marks of the Project Management Institute, Inc. The Schulich Executive Education Centre is a PMI Registered Education Provider (R.E.P.), as designated by the Project Management Institute (PMI).