Real-life business problems can become very complex, which create difficulties in analysis and communication.
In “Creativity, Critical Thinking and Problem Solving”, you’ll master a step-by- step process for exploring and generating creative business solution alternatives and successfully solve problems throughout the process. Learn to incorporate innovation into your everyday business analysis practices, and develop an opportunity mindset and apply strategic thinking skills to the challenges you face at your place of business.
Modelling a business problem brings clarity and understanding to all stakeholders as key processes and systems are articulated. In Modelling the Business Problem and Solution, you’ll become proficient in the purpose and strengths of key models and assess which are appropriate for your project and your organization’s culture. You’ll learn techniques to document, analyze and redesign business processes, plus modelling with BPMN, case modelling and UML techniques.
Who Should Attend
This certificate benefits business analysts from all industries who are responsible for identifying, analyzing and managing business requirements; examining business processes; and recommending solutions.
Participants have included business analysts and managers new to the role, business and systems analysts who lack formal training and need to close the gaps in their knowledge base;
Business or IT professionals who want to move into the business analyst role, project managers, quality assurance professionals, product managers and business consultants.
