Extensive interactive individual and group exercises ensure your mastery of all seven essential communication modules:
This effective business communication course teaches you strategies, such as best practices; your communication style in action: adapting your technique; interpersonal success skills; communicating up, down and across your organization; presenting information vividly; managing difficult conversations; and business storytelling techniques. Benefit from expert guest speakers throughout the program.
You’ll develop vital professional strategies to communicate effectively with senior leadership, managers, clients and frontline staff. Learn how to find, nurture and deliver the stories that get people working together, facilitate sharing of knowledge and engage your listeners. Apply your new expertise in real time toward current work challenges.
Who Should Attend
This program benefits professionals who are interested in developing a complete and comprehensive business communication skill set.
Receive a copy of Instructor Diana Kawarsky’s book Soft Skills Volume 1 – full of examples, strategies and insights that support your learning and offer you real-life perspectives to take back with you on-the-job.