Business Management Strategies

Strategic Behaviours of Top Performing Managers

• Complex problem solving
• Becoming operationally invaluable
• Managing through 360 degrees

Moving Your Strategy Forward

• How to get your ideas approved
• Make the Clientship© relationship work for you

Critical Thinking, Innovation and Problem-Solving Skills

Managing Individual and Team Problem-Solving

• Determining the level of issue or problem
• Selecting the right approach to problem solving

Managing the Innovation Process

• Innovation and business performance
• The 4-step Innovation Process

Management Communications Skills

Influencing Others to Achieve Performance Results

• Communicating with a clear focus
• Giving your message impact
• Giving constructive feedback with a positive spin
• Plannning crucial messaging
• Influencing others for performance

Taking Control of Your Stress

Productivity Building By De-Stressing Your Workload

• “Productivity” management from six levels
• Understanding your stress trigger points
• Workload management tips
• Managing home and work demands
• Resisting perfectionism
• Delegating effectively
• Acquire tools to self-manage self-defeating stress responses
• Learn ways to manage the stresses of management more productively

Leadership and Teambuilding Skills in Action

Steps to Leading High-Performance, High-Functioning Departments

• What makes leadership effective?
• How we think about leadership vs. management
• Leadership and engagement

Coaching, Motivating and Energizing Your Business Teams

• Designing and implementing coaching tools and approaches in your team

Foundations in Financial Management Skills

Interpreting Financial Reports to Support Decision-Making

• How to read and interpret financial statements:
  • Balance sheets
  • Income statements
  • Statements of retained earnings

Using Financial Ratios and Analysis to Assess a Company’s Financial Health

• What measures assist key decision making
• Formulas for calculating and interpreting ratios, plus profit/cost analysis

Project Management Skills for Success

Project Management Foundations

• Understanding project success
• Integrating the three core objectives
• Applying a consistent project management framework

Critical Elements of Project Success

• Obtain organizational buy-in
• Scope the project
• Choose the best scheduling method
• Assess and manage risk
• Plan and control communications
• Minimize and manage change
• Close the project – key components
• Understanding the five essential project documents

Effective Business Writing Skills

Excelling in Five Unique Business Writing Styles

• Formal business correspondence
• Sales and marketing communications
• E-mail correspondence
• Internal staff memos and office communications
• Business presentations

Foundations for Better Business Writing

• Setting Clear Objectives in Your Writing
• Sizing up and guiding your audience
• Logical writing practices and punctuation punch-up

Verbal Presentation Skills Training

Presenting to Executives and Senior Managers

• How executives make decisions
• What executives expect
• The added value you must provide
• Responding to challenges and disagreements

Your Presentation Strategy

• Acheiving authority, intention, persuasiveness and control
• The only presentation Agenda you’ll ever need
• Organize your thoughts in half the time
• The power of summarizing and probing

Putting It All Together

• Reshape perception of you as a leader
• Decision-making tools
• Presentation skills overview
• What new ideas have you gained?
• What new possibilities do you see?

Creating a New Value Map

• What results do you need to see?
• Value ratings through 360 degrees
• Identifying Allies and Blockers

Putting Business Management in Action

• The first 90 days
• A personal action plan
• A critical path for your success
• Wrapping up your learning outcomes into actionable items