This program teaches you the essentials of business analysis, including key roles and responsibilities as well as understanding all of the steps in the business requirements process – from stakeholder identification to customer satisfaction.
Who Should Attend
This course is recommended to Business Analysts, Project and Systems Professionals, and anyone who interfaces with the business analyst function and requires better understanding of a professional business analyst’s duties.
This practical course will benefit:
- Business Analysts and System Analysts
- Project managers and team members
- Requirements managers
- Business team leaders
- Agile/SCRUM Product Owners (EPIC)
- Policy or functional analysts
- IT and data management specialists
- Customers, users and clients working with analysts
What You Will Learn
- Learn the key roles and project reporting responsibilities of high-performing BAs
- How to gather and document user, functional, and non-functional requirements
- Apply key process management and project management techniques for business analysts
- Introduce communication strategies to ensure constant stakeholder contact and project feedback
- Use critical thinking to ensure all issues and problems are effectively managed
- Apply the business requirements process to ensure clarity in understanding and translating stakeholder requirements
- Analyze key business processes to ensure that stakeholder concerns are met through continuous process improvements
- The key role of a business analyst on a project team
- How to elicit requirements and translate them to specifications
- The key components of a Business Analysis plan which ensure that stakeholders are involved throughout the project
