Eliciting User Requirements

  • Unclear or ambiguous requirements can increase a project’s cost and timeline.

    Learn the techniques to elicit, clarify and prioritize user requirements. Write clear, complete and unambiguous requirements and identify types of requirements and what to do about them. Manage the change control process and requirements sign-off.

    This course is one of two that make up the Certificate in Requirements Management program AND a module of the Masters Certificate in Business Analysis Program. Depending on your needs, you can take this course as a stand-alone program, or register for either of the full certificate programs and save on your tuition.

    Who Should Attend?

    • Business Analysts from all industries who are responsible for identifying, analyzing and managing business requirements, analyzing business processes and recommending solutions
    • Business Analysts and Managers new to the role
    • Business and Systems Analysts who lack formal training and need to close the gaps in their background
    • Business or IT professionals who want to move into the Business Analyst role
    • Project Managers
    • Quality Assurance professionals
    • Product Managers
    • Business Consultant
  • Course content details

  • Additional delivery options

    Adapt this program to your organization with these additional delivery options.

  • Message from the Program Director

    Effective Business Analysts are very much in demand today – in the technical arena as well as the business side of projects. But formal education is becoming a key requirement for all BAs. The days of just ‘winging it’ are over.

    The Masters Certificate in Business Analysis program focuses on the vital ingredients to be an effective BA – from planning, communicating, eliciting, and analyzing to validating and managing the user requirements – throughout the project life cycle.

    Our curriculum is aligned with the latest version of the IIBA® Body of Knowledge (BABOK®), and we are confident that upon graduation from our program, you will be ready to sit for the CBAP® exam.

    Your participation in this program is an investment that will pay major dividends for your organization and your career.

    Program Director Photo
    David Barrett Schulich Executive Education Centre
    Schulich School of Business, York University
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