Certificate in Effective Process Management

  • Ensure efficient and stable processes that deliver consistent results for customers

  • Healthcare leaders must strive to improve response time, maximize quality of service and better manage operating costs. This course teaches you the key concepts of Lean – the global standard to evaluate current processes to drive costs down and improve quality of patient service. This program comprises Module 6 of the Masters Certificate in Healthcare Management and can be both taken as a standalone course.

Top Reasons To Choose This Program

  • Put an end to reactive “firefighting”

    Build an organization with well-managed processes for competitive advantage

    Offers a great balance of theory and applied learning

    Gives you the tools to take your team’s performance to the next level